Stone Replacement

When you look down and see that a stone is missing out of your jewelry piece don't worry. Just come and see us. Alexis Diamond House warranties all items purchased at the Alexis Diamond House. There will be no charge to you as long as the item has not been damaged and will be ready to pick up in three business days. Simple as that. Please note that it is not uncommon for a small stone to come out from time to time.

Workmanship Guarantee

Alexis Diamond House guarantees 100% of the workmanship of all merchandise purchased from Alexisdiamonds.com provided the merchandise has not been damaged. In order for Alexis Diamond House to fulfill its obligations stated in these guarantees the customer must leave the jewelry item for 1-2 business days to have Alexis Diamond Houseinspect the merchandise every 6 months. The provision voids if taken to another jeweler.

We will accept nothing less than your complete satisfaction.